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Frequently asked questions

How long does delivery take?

Orders are prepared within 24 to 48 hours. Delivery across Australia takes 7 to 14 business days from dispatch.

You'll receive a confirmation email as soon as your order is on its way.

How much is shipping?

Shipping is free on every order across Australia. No minimum spend, no surprises at checkout.

Can I return an item?

Yes. If something isn't right, you can return it within 30 days of delivery for store credit or an exchange. Faulty or incorrect items are refunded or replaced at our cost.

Items should be unworn and in their original condition. Email us and we'll walk you through it.

How do I know what size to order?

Every product page has a size guide with measurements in centimetres. Our pieces are cut for a relaxed fit, so if you're between sizes we'd suggest sizing down.

Is my payment secure?

Yes. You can pay safely with Credit card, Google Pay and Apple Pay.

Your details are encrypted and handled by Shopify's secure checkout. We never see or store your card information.

How do I get in touch?

Email us at support@marliva.com and we'll come back to you within one business day.

Free shipping

On every order across Australia.

Secure checkout

Credit card, Google Pay and Apple Pay.

Here to help

We reply within one business day.

30-day returns

Changed your mind? Send it back.

As worn by our community

Marliva.com

OPENING HOURS
Monday – Friday: 9AM – 5PM (CET)
Saturday – Sunday: closed

Contact us: Support@Marliva.com

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Our Policies
  • About Us
  • Blog
  • Returns & Refunds Policy
  • Privacy Policy
  • Terms and Conditions
  • Shipping Policy
  • Contact

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