Privacy Policy

Last updated: March 11, 2026

Marliva operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Marliva is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified.

We may collect or process the following categories of personal information:

Contact details
Including your name, address, billing address, shipping address, phone number and email address.

Financial information
Including payment card information, payment confirmation and transaction details.

Account information
Including your username, password, preferences and account settings.

Transaction information
Including the items you view, add to cart, purchase, return or exchange.

Communications with us
Including messages you send to our customer support team.

Device information
Including IP address, browser type, device type and network information.

Usage information
Including how you interact with and navigate our website.

Personal Information Sources

We may collect personal information from:

• Directly from you when you place an order, contact us, or create an account
• Automatically through cookies and website technologies
• From service providers that help operate our store
• From marketing or business partners

How We Use Your Personal Information

We may use your personal information to:

Provide and improve our services
Including processing orders, payments, shipping and returns.

Marketing and advertising
To send promotional emails or show advertisements related to our products.

Security and fraud prevention
To protect our website and customers from fraudulent activity.

Customer support
To respond to inquiries and provide assistance.

Legal compliance
We comply with the Australian Privacy Act 1988 and applicable privacy regulations.

How We Share Personal Information

We may share personal information with:

• Shopify, which powers our online store
• Payment providers to process payments securely
• Shipping providers to deliver orders
• Marketing partners for advertising purposes
• Service providers that help operate our business

All partners are required to protect your data.

Relationship with Shopify

Our store is hosted on Shopify. Shopify may collect and process personal information about your interaction with our store to provide and improve their services.

For more information, you can read Shopify’s privacy policy here:

https://privacy.shopify.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Data Security

We use cookies to improve your browsing experience. You can manage cookie preferences in your browser settings.We retain your personal information for as long as necessary to provide our services, typically 3 years after your last purchase.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access your data
• The right to request deletion
• The right to correct inaccurate information
• The right to receive a copy of your data

To exercise these rights, please contact us.